Frequently Asked Questions
Frequently Asked Questions
General Information
What are precious metals and why are they valuable?
Precious metals like gold, silver, platinum, and palladium are rare, naturally occurring elements valued for their beauty, durability, and industrial uses. They’ve historically served as a store of wealth and a hedge against inflation.
What’s the difference between bullion and numismatic coins?
Bullion coins are valued primarily for their metal content and are often used for investment. Numismatic coins are collectible items valued for rarity, historical significance, and condition.
Are rare coins a good investment?
Rare coins can appreciate over time due to scarcity and collector demand. However, they’re best suited for long-term collectors or investors who appreciate historical and aesthetic value.
BUYING & SELLING
How do I buy coins or metals from your site company?
Simply call our number. One of our professionals will be ready to secure your order immediately.
Can I sell my coins or metals to you?
Yes! We offer competitive quotes and prompt payment for most items. You can visit us in person, mail in your items securely, or schedule a private consultation.
How is the value of my items determined?
We assess based on current market prices, rarity, condition, and demand. Appraisals are available upon request.
SHIPPING & DELIVERY
Is my order insured during shipping?
Absolutely. All shipments are fully insured and discreetly packaged for your protection.
Do you ship internationally?
We primarily ship within the U.S., but international shipping may be available depending on local laws and customs regulations.
How long does delivery take?
Most orders ship within 1–3 business days after payment clears. You’ll receive tracking info once your package is on its way.
AUTHENTICITY & SECURITY
How do I know the coins are authentic?
We source from trusted mints and dealers. Each item is verified for authenticity and purity before sale.
Can numismatic coins be counterfeit?
Unfortunately, yes. That’s why we recommend buying only from reputable dealers and requesting certification when possible.
STORAGE & IRAs
Where should I store my precious metals?
Options include home safes, bank safe deposit boxes, or professional vault storage. We can recommend secure depositories.
Can I include precious metals in my IRA?
Yes! Gold, silver, platinum, and palladium are allowed in self-directed IRAs. We’ll help you choose IRA-approved products.
PRICING & MARKET INFO
Why do prices change daily?
Precious metals are traded globally and influenced by supply, demand, inflation, and geopolitical events.
Do you lock in prices at checkout?
Yes. Once your order is confirmed, the price is locked—even if the market fluctuates afterward.
POLICIES & RETURNS
What is your return policy?
Returns are accepted within a specified window for eligible items. Please review our full policy or contact us for details.
Do you charge sales tax?
Sales tax may apply depending on your location and the type of product purchased.