Privacy Policy
Effective Date: [01 01, 2026]
Last Updated: [05 04, 2026]
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, request information, or purchase precious metals and related products/services (collectively, the “Services”). This policy is intended for customers in the United States.
1) Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
- Contact information: name, billing/shipping address, email address, phone number.
- Account information: username, password, preferences.
- Order and transaction details: products purchased, order amounts, invoices, order history.
- Customer support communications: messages, emails, chat logs, call recordings (where permitted by law).
- Verification information (as needed): date of birth and/or government-issued ID information (e.g., partial ID number), and other information provided to confirm identity, reduce fraud, and comply with legal obligations.
B. Information Collected Automatically
- Device and usage data: IP address, browser type, device identifiers, operating system, pages viewed, links clicked, referral URLs, and timestamps.
- Cookies and similar technologies: cookies, pixels, and local storage used for site functionality, analytics, fraud prevention, and advertising.
C. Information From Third Parties
- Payment processors: confirmation of payment status and limited transaction details.
- Shipping carriers: delivery status and tracking updates.
- Fraud prevention/identity verification providers: risk signals used to protect transactions.
- Marketing/analytics partners: advertising performance and aggregated analytics data.
2) How We Use Your Information
- To process orders and deliver products (including shipping, insurance, signature requirements, and notifications).
- To provide customer support and respond to inquiries.
- To prevent fraud, theft, and unauthorized transactions, including identity verification and risk assessment.
- To comply with legal and regulatory obligations, including tax and anti-fraud requirements.
- To operate and improve our Services, including security and performance.
- To communicate with you about orders, accounts, and policy updates.
- To send marketing communications, where permitted by law.
- To personalize and measure advertising, where enabled.
3) How We Share Your Information
- Service providers (payment processing, fulfillment, hosting, analytics, customer support).
- Shipping and logistics partners, including carriers and insurers.
- Professional advisors, such as attorneys and accountants.
- Corporate transactions, such as mergers or asset sales.
- Legal and compliance disclosures, when required by law.
We do not sell personal information for money. We may share limited data in ways that could be considered “selling” or “sharing” under certain state laws.
4) Precious Metals Orders: Verification and Security
- Additional identity or address verification
- Fraud detection and risk scoring tools
- Shipping security measures (e.g., signature confirmation)
- Transaction record retention for compliance
Orders that cannot be verified may be declined or canceled and refunded according to posted policies.
5) Payment Processing
Payments are processed by third-party providers. We do not store full payment card numbers on our servers.
6) Cookies, Analytics, and Advertising
- Enable site functionality
- Remember preferences
- Perform analytics
- Prevent fraud
- Deliver or measure advertising
Managing Cookies
You can manage cookies through your browser settings or through our cookie preference tools if available.
7) Data Retention
We retain personal information as necessary to fulfill orders, meet legal obligations, prevent fraud, and resolve disputes.
8) Data Security
We use reasonable safeguards to protect personal information, but no system is completely secure.
9) Your Privacy Rights (United States)
- Access
- Correction
- Deletion
- Portability
- Opt-out of targeted advertising
- Limit sensitive personal information
- Non-discrimination
How to Submit a Request
Email [privacy@yourdomain.com] with the subject “Privacy Request,” or use the request form if available.
10) California Privacy Notice
California residents may have additional rights under state law.
11) Children’s Privacy
Our Services are not directed to children under 13.
12) International Visitors
Information may be processed in the United States or other jurisdictions.
13) Changes to This Privacy Policy
We may update this policy from time to time.
14) Contact Us
Email: privacy@veritascoingroup.com
Mail: Veritas Coin Group, LLC, 510 N. 5th St, Silsbee, Texas 77656
Phone: 409-269-2646
Website: Veritascoingroup.com